LSSI – PURCHASE TERMS AND CONDITIONS OF

 

BODEGAS Y VIÑEDOS MONTEABELLÓN

 

INTRODUCTION

The purpose of this document is to establish the conditions of use for the web page, as well as the conditions for purchasing products on it by users.

Please read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY carefully before using this website. If you wish you can print these conditions. By using this website or placing an order through it, the user accepts our PURCHASE TERMS AND CONDITIONS as well as our PRIVACY POLICY, so if you are not in agreement, you should not use the website.

 

GENERAL INFORMATION

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the website is owned by BODEGAS Y VIÑEDOS MONTEABELLON SL, Tax ID Number B09379488 with registered office at C / CALVARIO S / N, BURGOS (NAVA DE ROA), 09318 and e-mail INFO@MONTEABELLON.COM and telephone 947550000, hereinafter BODEGAS Y VIÑEDOS MONTEABELLON S.L.

 

USE OF THE SITE

By using this website and placing orders through it, the user agrees to the following:

  • To use the website only for the purpose of consulting products and placing orders.
  • Not to place any fraudulent or false orders. If BODEGAS Y VIÑEDOS MONTEABELLON S.L. reasonably believes an order to be fraudulent they are authorized to cancel it and inform the relevant authorities.
  • To be legally competent to enter into contracts (the user states they are over 18 years of age).
  • Provide your contact information in a truthful and accurate way in order to send orders.

PERSONAL DATA PROTECTION

BODEGAS Y VIÑEDOS MONTEABELLON S.L. informs its website users about its policy regarding the treatment and protection of personal data from which may be collected when browsing or contracting services through this privacy policy. You can access the privacy policy from the website at any time.

 

PURCHASE CONDITIONS

Service Availability Users can only order the items offered through the website only within mainland Spain.

For deliveries to the Balearic and Canary Islands as well as other countries in the European Union, contact the winery directly info@monteabellon.com and consult prices.

 

Language

The contract will be formalized in Spanish.

 

Product availability

Orders are subject to product availability. If there are difficulties regarding the product supply or if items are out of stock, BODEGAS Y VIÑEDOS MONTEABELLON S.L. will inform the customer of such circumstances, either by mail or by phone and will refund any amount paid for the product or products not available or replace the product with another of the same value, as decided by the customer.

 

Product prices.

Article prices include all the current taxes, delivery costs are not included and will be added to the total amount. BODEGAS Y VIÑEDOS MONTEABELLON S.L. reserves the right to change prices at any time, although the products will be charged on the basis of the price in force at the time of placing the order (subject to product availability).

The purchase order will indicate both the total price of the product / products, including VAT and the corresponding delivery costs, as indicated in the following sections.

The applicable VAT rate will be the one legally valid at all times depending on the specific item in question.

 

Delivery costs to addresses within mainland Spain

The minimum order is 6 bottles for 0.75 l wines that can be combined to suit the customer. Except for orders of Finca la Blanquera and magnum that are sent in their own individual case. As delivery costs are met by the Winery, product price refers to the final price including delivery.

 

Delivery costs to addresses outside mainland Spain

Contact the winery directly info@monteabellon.com nd consult prices.

 

How to place an order

To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the necessary data for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions, as well as the privacy policy.

The data registered by the website constitute proof of the transactions made. The customer will receive order confirmation via e-mail.

During the process and before making payment, the contents of your order can be modified. The order is not formalized until the end of the process, which will occur when you have made the payment. Clicking on “Pay” implies that you acquire and pay for the selected items, this step implies a binding commitment.

There are no purchase limits. The user can place the order for any number of items, with no set minimum or maximum.

 

Right to cancel the order

BODEGAS Y VIÑEDOS MONTEABELLON S.L. reserves the right to refuse an order from a customer with whom there is any dispute.

Likewise, BODEGAS Y VIÑEDOS MONTEABELLON S.L. has the right to refuse or cancel an order for justified reasons, such as:

 

    • Errors in billing information (incorrect or impossible to verify)

 

    • If there is suspicion of fraud with the bank card

 

    • If it is not possible to send it to the indicated address

 

    • If there are reasons for suspecting that the user is not an end consumer

 

    • If the user is under 18

 

    • If full payment has not been made.

 

 

Payment methods

Bank card or bank transfers can be used as payment methods. The corresponding delivery costs will be charged to the customer’s account at the time of purchase. Only payments in EUROS are accepted.

When paying by card and in the event of any incident during the process (for example, the terminal reporting card refusal), the order will be automatically cancelled. The bank card payment system is conducted through the Redsys Caja Rural payment gateway.

By clicking on “Pay” the user is confirming the payment of the order as well as ownership of the credit card. To minimize the risk of unauthorized access, your credit card information will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, the order will be automatically cancelled, and the customer will be informed about this cancellation.

BODEGAS Y VIÑEDOS MONTEABELLON S.L. also offers you the possibility to pay by bank transfer.

The order will be sent to the address you indicate once the total amount of the order has been confirmed. If the amount is not for the total, BODEGAS Y VIÑEDOS MONTEABELLON S.L. reserves the right not to send the order until full payment has been made by the customer.

 

Delivery

The products will be sent to the address indicated by the user.

Delivery time ranges from 24 to 72 hours (business days) for addresses in mainland Spain.

For delivery time to addresses in the Balearic and Canary Islands and outside Spain, please consult.

The deadlines indicated will be respected provided that there are no unforeseen or extraordinary circumstances beyond our control. If for some reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancelling the order with a full refund of the price paid.

For the purposes of these conditions, it will be understood that the “delivery” has occurred or that the order has been “delivered” when you, or a third party indicated by you, acquires the material possession of the products, which will be accredited by signing the order receipt at the agreed delivery address.

 

Impossibility of delivery

If it is impossible to deliver the order to the indicated address, BODEGAS Y VIÑEDOS MONTEABELLON SL will try to deliver it to a third party indicated by the customer or attempt to deliver at a later date. Therefore if you are not going to be at home, please contact BODEGAS Y VIÑEDOS MONTEABELLON S.L. to arrange delivery another day.

If 15 days have elapsed from the time your order is available for delivery, and the order has not been able to be delivered for reasons not attributable to BODEGAS Y VIÑEDOS MONTEABELLON S.L., we will understand that you wish to withdraw from the contract and we will consider it terminated.

As a result of the termination of the contract, we will refund all payments received from the user, including delivery costs without undue delay and, in any case, within a maximum period of 14 days from the date we consider the contract terminated. Please bear in mind that the transport derived from the termination may bear an additional cost, so BODEGAS Y VIÑEDOS MONTEABELLON S.L. will be authorized to pass on the corresponding costs.

 

Cancellation of an order

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, modifying the consolidated text of the Consumer Protection Act and other complementary laws.

To cancel an order you can use the form on the “WITHDRAWAL RIGHT ” link or you can notify your intention by e-mail to:INFO@MONTEABELLON.COM or postal mail to: C / CALVARIO S / N, BURGOS (NAVA DE ROA) , 09318.

If you send us an email or a postal communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the goods. If the products comprising the order are delivered separately, this will be 14 calendar days from when the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the last of the aforementioned products.

Once the withdrawal right has been exercised, the user must send the delivered products to the indicated address, assuming the return costs. Please keep in mind that if you decide to return the items freight collect, we will be authorized to charge you the expenses incurred by us.

The right to withdraw from the contract will apply exclusively to those products returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same conditions in which they were delivered or that have suffered any damage, so care must be taken with product / s while in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.

After examining the article we will inform you if you are entitled to reimbursement of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receiving the cancelled order.

If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, not including the shipping costs.

 

Returning defective products

If you return the products because they are defective or they do not correspond to their descriptions, we will proceed to reimburse the total price of the products, together with the costs for delivering and returning the item.

 

RESPONSIBILITY

Access and use of this website is the responsibility of the users. BODEGAS Y VIÑEDOS MONTEABELLON S.L. are unable to guarantee against:

 

    • The website’s infallibility, availability, continuity, absence of security weaknesses.

 

    • The content of the page or the information that passes through it being free of viruses or other harmful elements as well as errors, omissions or inaccuracies.

 

    • Any possible damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, faults or disconnections in the operational running of the web page

 

    • Delays or blockages in the use of this page caused by deficiencies or overuse of the data processing centre, nor of any damages that may be caused by third parties through illegitimate interference outside the control of BODEGAS Y VIÑEDOS MONTEABELLON S.L.

 

    • BODEGAS Y VIÑEDOS MONTEABELLON S.L. are not liable for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided when it comes from other sources.

 

The mere access to the website does not imply any commercial relationship between BODEGAS Y VIÑEDOS MONTEABELLON S.L. and the user.

BODEGAS Y VIÑEDOS MONTEABELLON S.L. only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. BODEGAS Y VIÑEDOS MONTEABELLON S.L. is not liable for any loss of profits, loss of business, business interruption or loss of customer business opportunities.

 

Cession of rights and obligations.

The contract is binding both for the customer and for BODEGAS Y VIÑEDOS MONTEABELLON S.L., as well as for our respective successors, and assigns and assignees. The customer may not transmit, assign, encumber or otherwise transfer a contract or any of the rights or obligations derived therefrom, without having obtained the prior written consent of BODEGAS Y VIÑEDOS MONTEABELLON S.L. We may transmit, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during the validity of the contract. For the avoidance of doubt, such transmissions, assignments, encumbrances or other transfers will not affect any legal rights you as a consumer have or cancel, reduce or limit in any other way , both express and tacit guarantees you may have been granted.

 

INFORMATION AND WEB CONTENTS

The information shown on the website is in force from the date it was last updated. BODEGAS Y VIÑEDOS MONTEABELLON S.L. reserves the right to update / modify / delete information on this website at any time and without prior notice.

In the event that the website contains links to other websites and third-party materials, such links are provided for informational purposes only and BODEGAS Y VIÑEDOS MONTEABELLON S.L. have no control over the content of said web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use.

BODEGAS Y VIÑEDOS MONTEABELLON S.L. reserves the right to modify the Terms and Conditions of Purchase. Any modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.

 

HACKING, VIRUS AND OTHER COMPUTER ATTACKS

The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other program or material that is technologically damaging or harmful. The user will not attempt to gain unauthorized access to this web page, to the server hosting this page or to any server, computer or database related to our web page. The user agrees not to attack this web page. Breach of this clause could entail the commission of offences defined by applicable regulations. We will report any breach of the regulations to the competent authorities and cooperate with them to discover the identity of the attacker. Likewise, if this clause is breached, you will be automatically unauthorized to make use of this web page. We will not be responsible for the damage or loss resulting from a denial of service, virus or any other program or material technologically harmful which could affect your computer, equipment, data or materials resulting from the use of this web page or the downloading of content from this page or any pages you are redirected to.

 

INTELLECTUAL PROPERTY AND COPYRIGHT

The user acknowledges and consents that all copyright, trademarks and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to BODEGAS Y VIÑEDOS MONTEABELLON S.L. The user may make use of said material only in the manner expressly authorized.

 

APPLICABLE LEGISLATION AND JURISDICTION

The use of this website and product purchase contracts through it will be governed by Spanish law. Any controversy that arises or is related to the use of the website or to said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts.

The use of this website and product purchase contracts through it will be governed by Spanish law. Any controversy that arises or is related to the use of the website or to said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts.

 

 

 

RIGHT OF WITHDRAWAL

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, modifying the consolidated text of the Consumer Protection Act and other complementary laws.

To cancel an order you can use the attached form (withdrawal model) or you can notify your intention by e-mail to:INFO@MONTEABELLON.COM or postal mail: C / CALVARIO S / N, BURGOS (NAVA DE ROA) , 09318.

If you send us an e-mail or a postal communication, please include the details of your order to help us identify it.

The withdrawal period will expire 14 calendar days from the day the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the goods. If the products comprising the order are delivered separately, this will be 14 calendar days from when the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the last of the aforementioned products.

Once the withdrawal right has been exercised, (BODEGAS Y VIÑEDOS MONTEABELLON S.L., C/ CALVARIO S/N, BURGOS (NAVA DE ROA), 09318) the user must send the delivered products, assuming the return costs. Please keep in mind that if you decide to return the items freight collect, we will be authorized to charge you the expenses incurred by us.

The right to withdraw from the contract will apply exclusively to those products returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same conditions in which they were delivered or that have suffered any damage, so care must be taken with product / s while in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.

After examining the article we will inform you if you are entitled to reimbursement of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receiving the cancelled order.

If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, not including the shipping costs.

 

WITHDRAWAL MODEL

(you only have to fill in and send this form if you want to withdraw from the contract)

For the attention of BODEGAS Y VIÑEDOS MONTEABELLON S.L. with NIF / CIF B09379488, located at C / CALVARIO S / N, BURGOS (NAVA DE ROA), 09318, e-mail INFO@MONTEABELLON.COM, telephone 947550000, hereinafter BODEGAS Y VIÑEDOS MONTEABELLON S.L.

I hereby inform you that I withdraw from my contract of sale of the product / products indicated: (description and reference as indicated in the contract)

Order placed on _____. Order received on _____.

Customer name: _____. Customer address: _____.

 

Customer signature (only if this form is submitted on paper)